Privacy Policy

Part I – Information Z Live collects and controls

We only collect the information that we actually need. Some of that is information that you actively give us when you sign up for an account, register for an event, ask for customer support and filling required forms.

Most of the Products and Services offered to visitors of the Website require you to register for a user account with Z Live ("User Account"). When registering for a User Account, Z Live will ask you to voluntarily supply Z Live with certain information about yourself by filling out and submitting an online form. Such information may include your name, phone number or other personal information, email address and home and business postal addresses. The foregoing information is collected and processed to create account on web portal, which we may utilize for web and app login, including automatic account black. It is completely optional for you to register for a User Account or engage in activities requiring a User Account.

You never have to answer any questions, and you can decline this exchange of information at any time. However, if you should choose to withhold requested information, we may not be able to provide you with some or all of the Products and Services. Depending upon the activity, some of the information that we ask you to provide is identified as mandatory and some as optional. If you do not provide the mandatory information with respect to a particular activity or purchase, you will not be able to engage in that activity or make such a purchase. Zagang will inform you of the mandatory and/or optional character of the requested and/or required information.

What we do with your information

We're required to have a legal basis for collecting and processing your information. In most cases, we either have your consent or need the information to provide the service you've requested from us. When that's not the case, we must demonstrate that we have another legal basis, such as our legitimate business interests.

You can decline certain kinds of information use either by not providing the information in the first place or by opting out later. You can also disable cookies to prevent your browser from giving us information, but if you do so, certain website features may not work properly. We completely disable third-party cookies from all Z Live websites and products.

We limit access to your personal information to our employees and contractors who have a legitimate need to use it. If we share your information with other parties (like developers, service providers, domain registrars, and reselling partners), they must have appropriate security measures and a valid reason for using your information, typically to serve you.

We keep your personal information for as long as it is required for the purposes stated in this Privacy Policy. When we no longer have a legitimate need to process your information, we will delete, anonymize, or isolate your information, whichever is appropriate.

Part III – Mobile Apps and Permission Access Disclosure

When you download, access, and use the App, it may use technology to automatically collect:

Your Usage Details. When you access and use the App, we may automatically collect certain details of your access to and use of the App, including traffic data, logs and other communication data and the resources that you access and use on or through the App.

Device Information. We may collect information about your mobile device and internet connection, including the IP address, operating system, browser type, mobile network information

Stored Information and Files. The App also may access metadata and other information associated with other files stored on your device. This may include, for example, photographs, personal contacts, and address information.

Location Information. When You instruct Z Live to collect your employees location and subject to their explicit consent this App may collect real-time information about the location of your device.

Background location access Disclosure

Depending on your device and permissions, we may collect location information through GPS, IP address and WiFi.

Z Live App collects location data to calculate users time statistics while working. It also collects data by GPS Tracking even when the app is closed as user grats permission.

We collect background location for specific type of associates assigned with dynamic attendance type. The background location service activates once the associate punch-in attenance and gets off once the clock-out.

Between the period of punch-in and punch-out the device location would be collected at the specific interval of time.

User can view his coollected location data by signing in web portal on apps.zugangindia.com protal using given credentials

if user has any kind of issue regarding data collection by Z Live app then he can raise query on info@zugangindia.com

Your location is used to automatically Clock-In and Clock-Out when you enter or leave your Grofence Area and plot your route taken between job sites in a map.

User should mind that background location access may battery consuming task.

Part III – Information that Z Live processes on your behalf

If you handle other people's data using Z Live apps, such as information about your customers or employees, you are entrusting that data to us for processing. If you use a Z Live mobile app and give the app access to your contacts and photo library, you are entrusting data to us. The data you entrust to us for processing is called service data.

You own your service data. We protect it, limit access to it, and only process it according to your instructions.

Part IV – General

There are some limitations to the privacy we can promise you. We will disclose personal information if it's necessary to comply with a legal obligation, prevent fraud, enforce an agreement, or protect our users' safety. We do not currently honor Do Not Track signals from internet browsers; when a universal standard for processing them emerges, we will follow it.

Z Live’s Privacy Commitment

Z Live has worried about customer and user privacy for almost 20 years, long before it became fashionable, politically correct, or legally binding to take such a position. We ask for only the least amount of information necessary, gathering only what we believe is essential for doing business, or for the specific transaction at hand. We let customers know the information we have on them and allow them to opt out of specific engagements. But, by far, our biggest commitment is that we do not make a single dollar from advertising revenue—never have, never will—even from the free editions of our products. This means we avoid the fundamental conflict of interest between gathering customer information and fueling advertising revenue, and the unavoidable compromises in customer privacy that it brings.

The goal of this policy is to make explicit the information we gather on our customers and users, how we will use it, and how we will not. This policy is unfortunately longer than we would like, but we must unambiguously address all the relevant cases. We will try and keep the language simple and direct as much as possible.

Scope of this Privacy Policy

This Privacy Policy applies to all Zugang websites that link to it. It also applies to the products and services provided by Zugang through these websites, our mobile applications, and applications posted by Zugang on Zugang online marketplace and in other third-party online marketplaces. This Privacy Policy does not apply to any of our websites, products or services that have a separate privacy policy.